How does each child you lead answer the following three common questions of you?
- Do I trust you?
- Are you committed? (Do you give the time?)
- Do you care about me?
Trust is earned through integrity and competence.
- Strive for personal integrity in every endeavor, regardless of how mundane or inconsequential it may seem
- Because small matters accumulate to shape our lives and character Be a person of strong, honorable character. The rewards are immeasurable.
- Inner peace and serenity from knowing you are doing right
- Absence of guilt and anxiety that accompany lesser choices
- Exercise principled judgment
- Be direct and truthful, without hedging
- Present the unvarnished truth in an appropriate and helpful manner
- Keep confidences
- Admits mistakes
- Do not misrepresent yourself for personal gain
- Build and maintain competence (knowledge, judgment, skill)
- Demonstrate competence, candor, commitment, & courage (physical & moral)
- Be credible and inspire confidence with peers and those you lead (i.e. deliver on promises)
- Follow through on all promises and commitments.
- Put yourself in their shoes and anticipate concerns and expectations. When they see that you have thought about it like they do, it helps to relieve tension
- Delegation shows trust and allows others to grow in their experiences
- Conduct one-on-one meetings with each of your followers regularly (e.g. monthly)
- Be tolerant of disagreement when encouraging input
- Communicate clear expectations and standards and let them know where they stand
- Demonstrate mature, responsible behavior that inspires trust and earns respect
- The trust threshold - the follower demonstrates the desired performance, that they can
- consistently reach the identified performance standard. Before trust is reached, more frequent checks are necessary. After trust reached, less frequent checks are needed.
Fairness to followers
- Treat followers equitably
- Act fairly
- Have candid discussions
- Do not have hidden agendas - they can see it
- Do not give preferential treatment
- Don’t scapegoat your followers. Take responsibility visibly for the decisions you make and the outcomes that follow. The blame game corrodes your credibility faster than any other act.