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Can the troubleshooting approaches that work with other systems also work for the complex system that is leadership.

I contend that it can.

The same principles apply just in a different context.

  • Trust, but verify, problem evidence 1
  • Document your steps early in tough issues 1
  • Consciously use a logical method 1
  • Remember Occam’s Razor 1
  • Check that the rewards/consequences systems are aligned with the performance requirements

Citation: 1: Sean Deuby http://windowsitpro.com/blog/seven-troubleshooting-principles-any-occasion

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KW Lanham


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